The Power of Relaxed Listening, by Tom Snell
When a family is in crisis and parents do not have the resources to release their fear, anger and pain, those feelings can spread through the household like a poisoned river overflowing it’s banks, and their children can inhale that fear and pain and make them their own. I know because that’s what happened when our family fought cancer in our seven year old son, Christopher, almost 40 years ago. We had no resources, hospice didn’t yet exist, we had no guidance, and we didn’t yet have listening skills. We were so upset that we were barely present for Christopher. As a result, all his fears of the cancer came to a sharp focus during his many chemotherapy treatments. Every two weeks, for the length of time it took to drip the chemo into his veins, it took two nurses to hold him down while he yelled and thrashed.
Near the very end of Christopher’s crisis we discovered classes and workshops to learn communication skills that ultimately allowed us to be present with our feelings and our children. Here are some key factors on Relaxed Listening that helped to change our family’s life just before we were thrown into another crisis.
Key factors of Relaxed Listening
First of all, any adults doing this for a child should be also doing it for themselves. Any parent going through a medical crisis with a child is dealing with horrific feelings, and it’s very difficult to be fully, relaxedly present with anyone, let alone with one of your children.
So here’s what you do.
- Find another adult you like and trust.
- Split the time equally. You might start at five or ten minutes each and slowly work up to a half hour as you get used to the process. It’s good to have an accurate timer. Be disciplined at keeping the time equal.
- Confidentiality – NEVER talk about the content of someone else’s session, what they said, did, etc. Don’t talk to them about it after they stop, the next time you get together, nor with anyone else. This is essential because eventually you’ll find you’ll want a lot of safety.
- You’ll start with one person as listener, the other to be listened to; then, after the time is up, switch roles.
- THE LISTENER – The listener just listens. No feedback, no suggestions, no ideas to help “solve their problem”, no telling the other what their story reminds you of. Just listen with your full attention on your partner. Be fully present no matter what they say. Look at them rather than somewhere else. If it’s okay with them, it can sometimes help to hold their hands, but it’s up to them.
- THE ONE BEING LISTENED TO – For the other, it’s an opportunity to have someone really listen to you – you can talk about anything, but if you draw a blank, start with something pleasant in your life that happened recently, then, if nothing else comes, start sharing your life story.
- When the timer goes off, switch roles.
- The person being listened to may just talk but they may also laugh, cry, shake, or get angry at what’s been happening in their life. All this is okay. Just continue to listen.
- With a child, the adult is giving one way time. It is essential NOT to expect anything back, or to have any expectations at all.
A year after Christopher’s treatments stopped, our four-year-old son, Timothy, contracted a different form of cancer. This time things were radically different because we were getting regular sessions with an active listener. We paired up with someone who could listen to us; not only talk, but yell and scream and sob our way through what was happening.
This new way of communicating enabled us to be fully, relaxedly present for every procedure, needle prick and visit to the hospital. One of us was always there holding Timothy gently when he needed it, reassuring him that it was okay to yell and cry, and holding off the medical staff for the minute or so it took for him to “get ready”.
The results were amazing. Here’s just one example. Over a year’s time Timothy had to have four eight-hour operations. For the first, he’s a “normal” child, not wanting to leave us and crying as the nurse wheeled him through the OR doors. The fourth operation, however, was dramatically different. This time he’s sitting up on the gurney, favorite stuffed animal under his arm, waving goodbye, and grinning! By this time we had learned to take care of ourselves when we weren’t needed, so we’d left the hospital to rest and relax until he was moved into intensive care. On our return, as we came out of the elevator, all the floor nurses crowded around, all eager to talk at the same time. They said, “It was so extraordinary. The OR nurses NEVER come up to the children’s wing. They just don’t. But this time they came to tell us how amazing Timothy had been. In all their experience in the OR they’d never seen anything like it. When they wheeled Timothy into the OR he immediately took complete command, chatting with everyone, teasing, cracking little kid jokes, and getting everyone to laugh until they put him under.” And this at only four years old!
Our two son’s illnesses affected the entire family. Our daughter Sarah felt abandoned during those years of caregiving and bereavement. One evening, when my wife and I tried to get a brief break by going to a movie, little Sarah sat on my foot and clung to my leg for dear life. So I hobbled around the room putting on my winter clothing and hoping she would let go, but she didn’t. I pried her loose, handed her to the baby sitter, and dashed out the door.
The second time we wanted to leave for the evening, my wife and I decided to use the new form of counseling we had been learning. So when Sarah clung to me the next time, I picked her up, held her gently in my arms, and said, “We’re going Sarah.” Immediately she started to sob. So I just quietly held her. I didn’t say anything, didn’t try to shush her, didn’t say “There, there dear, it will be all right.” I just tenderly held her. After what seemed like forever the crying reduced to a whimper, so I gently took hold of her arms that were wrapped tightly around my neck, and even more gently pulled as though I was going to pry them free. Again I said, “We’re going Sarah”.
Her tears immediately resumed. Again and again we repeated this for perhaps 30 minutes. Each time the crying fizzled out I said, “We’re going” and each time she would hold tighter and wail into my shoulder. Finally after about 30 minutes she leaned back, gave me a big smile, climbed off my lap, and waved good bye as we went out the door. A week later we did the same thing, but only for 5 minutes. That’s all she needed. Never again did she cling.
Much later, when Sarah entered high school, she found they didn’t have Spanish classes, a subject she had loved in middle school. So she went to the head of the Spanish Dept. at nearby Dartmouth College and offering to baby sit in exchange for a year of lessons. The following summer the professor took a sabbatical in Spain and took Sarah with her. So at age 16 Sarah spent a year in Europe, going to school, helping with the professor’s children, and traveling.
She went from a clinging, insecure 5-year old to an independent adventurer, and I like to think that the listening we had done played at least a small role.
Now, thirty five years later, Christopher and Sarah are thriving and in their forties. But little Timothy died just after he turned five, and our friends who had learned these listening skills put them to wonderful use assisting us with our grief. For their help I am forever grateful.
And one more note about crying, especially with children. In much of our culture, we have equated tears with the hurt itself. We’ve thought, incorrectly, that if we can get the person or child to stop crying, the hurt will stop too. But, it turns out; tears aren’t grief. Let me repeat that, tears are not grief! Tears are the outward sign of the HEALING of grief. We’re seldom fully healed of grief because we’re seldom allowed to cry enough to let the natural healing process go all the way to completion.